Restoring Cisco Unified Attendant Console Advanced V12
I recently had an issue where I needed to complete a restore (new build) of Cisco's Attendant Console Advanced V12 in order to satisfy testing criteria. I followed Cisco's documentation (CUACA_120101_Install-Guide.pdf) however the steps were not completely clear. The solution that I am working with here is a standalone deployment. Delete all devices and numbers related to Cisco Attendants Console in CUCM. These include; CT Gateway Devices Service Devices Park Devices CTI Route Points Numbers related to the above (directory number in CUCM) You may need to refer to your low level design to find this information out. In the CUCM, the descriptions for these devices are prefixed with ASD. The devices are names are prefixed with PD, SB, GB and RB. Setup new server using OVA Install the same Windows OS Ensure the hostname of the new server matches the name of the old server Restore the CUACA crypto keys including aeskey.dat - these need to be taken from the live publis